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Privacy Policy

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PRIVACY POLICY

Updated October 2018

This policy explains what kind of personal information we might hold about you, and how we will treat that information. The policy applies to Lion Learners Educational Experiences Ltd and Lion Learners franchisees.

Information we hold about you as a user of our website

Just like the majority of websites, lionlearners.co.uk uses cookies. Cookies are small files which our website installs on your computer. These files give us information about how our website is being used, e.g. which of our webpages are being used most, and which are getting repeat visits. This helps us to make it easier for visitors to use the site and helps us target our website better. No personal information about you is collected in this way.

By clicking on ‘Accept Cookies’ in the pop up bar which appears when you first open the website, you are consenting to our use of cookies as described above.

If you do not consent to our use of cookies, you may change the settings within your web browser to deny our use of cookies on your computer. For help with changing your cookie settings please visit http://www.aboutcookies.org.uk/managing-cookies

Links to other websites
Our website may contain links to other websites. Lion Learners accepts no responsibility for privacy on these websites. Please check their individual privacy policies.

Information we hold about you if you choose to submit an enquiry or make a booking

What information will we hold?
You might wish to contact us for further information about us, to book a visit, or to share you experience of your visit, in which case, you will be divulging personal information about yourself to our company. This usually includes, but may not be limited to, your name, address, telephone number, email address, and your child’s name, age and date of birth. You might give us this information over the phone, by email, or by submitting an enquiry form through our website or a social media messaging service.

What are we using your information for
We are compliant with the GDPR which states that we may process your information if we have a lawful basis to do so. Our lawful bases to process your information are:

  • Necessary for the performance of a contract: we need your information to enable us to deal with your booking or enquiry and to provide you with the service.
  • legitimate interest: we can reasonably expect to be able to use your information to evaluate the level of service we provide or very occasionally inform you about new sessions/offers. Please let us know at any time if you do not want your information to be used in this way and we will ensure that your data is deleted once the service has been provided to you.

Who will have access to your information?
Lion Learners do not share this information with any one, or any other companies unless absolutely necessary, which would usually be in the following circumstances:

  • in connection with legal proceedings
  • to comply with the law
  • to the prospective purchaser of any business we are considering selling

Personal information is stored electronically on password protected computers, and access to the information within our company is on a ‘need to know’ basis.

Your rights regarding personal data
Under data protection legislation, you have the following rights in relation to the personal information we process about you.

These include:

  • the right to access a copy of the personal information we hold about you;
  • the right to correction of inaccurate personal information we hold about you;
  • the right to restrict our use of your personal information;
  • the right to be forgotten;
  • the right of data portability; and
  • the right to object to our use of your personal information;
  • the right to a judicial review
  • If you wish to exert any of these rights, please get in touch.

Contact us
You may contact Lion Learners Educational Experiences Ltd using the following contact details:

Address: South Angle Farm, Soham, CB7 5HX
Telephone: Rachael O’Neill 07951 410367
Email: rachael@lionlearners.co.uk

Changes to this policy
Lion Learners Educational Experiences Ltd reserves the right to make changes to this privacy policy as we may see fit from time to time or as may be required by law. Any changes will be posted on our website and the date of amendment added.

Copyright Lion Learners Ltd 2018

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