We can’t wait to see you again!
We’ve made some changes to keep you safe, but the awe and excitement of seeing the animals remains the same.
Clean, disinfected equipment
All kit will be thoroughly cleaned and disinfected before visits with an appropriate anti-viral disinfectant.
Only one booking per day
We will only be taking one booking a day to ensure we have time to clean and disinfect between visits.
Comprehensive risk assessments
We will send you a detailed risk assessment before your visit. This will let you know what to expect on the day, covering every step of the visit, from arrival to when we leave. It will also set out any pre and post visit requirements that you may need to do.
Masks, visors and table coverings will be used, where appropriate, to prevent transmission. We will also bring our own pet-safe viral disinfectant for cleaning any surfaces that come into contact with an animal.
Vigorous hygiene standards
Presenters will wash their hands and use hand sanitiser regularly throughout their visit. Anyone handling animals will be expected to clean their hands after every contact with an animal.
Government approved experiences
Our new experiences have been created in-line with government guidelines, and we’ll be following their advice vigilantly, adapting to changes as they happen. We will let you know as soon as possible if any new rules affect your visit.
Safeguarding for virtual sessions
We follow strict protocol for virtual sessions, which will be agreed with you prior to booking. A teacher is required to be present during the entire virtual workshop.
Learn more about no contact school visits
Learn more about virtual educational workshops